| July 22, 2013
Rochester, NY - Regional Distributors, Inc. celebrated our 9th Annual Customer Appreciation Day and Trade Show on July 22, 2013 at Frontier Field located in downtown Rochester, NY. The much anticipated annual event attracted over 1,000 guests representing 200 customers who took advantage of viewing the latest products from over 50 leading suppliers including P&G Professional, Dart, Gojo, Betco, and Metro Paper Industries to name a few.
Guests were introduced to the latest sustainable products, talked with experts to customize solutions to meet their exact business needs, and received tips and samples to test in the field. Guests and their families also enjoyed a full day of fun that included a photo booth, bounce house, speed pitch, and full spread of summer food favorites. The day ended with guests cheering on the Rochester Red Wings as they took on the Lehigh Valley IronPigs and a grand fireworks display concluded the event.
Following the success of the event, the Rochester Red Wings awarded Regional Distributors the 2013 Good Business Award. The award is given to the company that holds the largest customer appreciation event at the ballpark during the summer. Regional was also awarded the Good Business Award for their 2011 and 2010 Customer Appreciation Day events. The Good Business Award is just one of the annual honors the Rochester Red Wings presents groups, companies, and organizations for various partnership categories, such as largest new group, largest little league, and largest community awareness initiative.
Guests attending Regional's Customer Appreciation Day speak with Dart Container Co. specialists about their latest products.
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Creating Exceptional Customer Service Experiences
"It is obvious to us that everyone at Regional Distributors is truly dedicated to ensuring their customers are fully satisfied. No matter what we have needed, whether it is products or services, we can always depend on prompt and reliable service. When we had a challenging cleaning situation, our salesperson Mary Lou Taylor worked with us bringing samples and conducting equipment demos until we were able to find the right solution. In short, the services provided to us by Regional have been outstanding."
Dawn Richenberg, General Manager, Quality Inn Airport, Rochester, NY