July 28, 2014
Rochester, NY - Regional Distributors, Inc. celebrated their 10th Annual Customer Appreciation Day and Trade Show on July 28, 2014 at Frontier Field located in downtown Rochester, NY. The annual signature event celebrates the company’s valued partnerships with customers and suppliers and focuses on the company’s mission to create exceptional customer service experiences.
Despite rain and cooler temperatures, approximately 1,000 customers, partners, and their families came out for the much-anticipated annual event. Guests and their families enjoyed plenty of activities throughout the day including autographs with the Rochester Red Wings, speed pitch, bounce houses, and a full buffet and unlimited beverages catered by Frontier Field’s Diamond Catering Services. New to the show was a photo booth powered by Pixe Social, an app available through the App Store that allowed attendees to engage with the Regional brand by embedding testimonials into their photos and were posted in real-time to the Regional Distributors, Inc. Facebook page. Guests and fans ended the day cheering on the Rochester Red Wings as they took on the Indianapolis Indians.
“The sole purpose of our annual Customer Appreciation Day event is to thank our customers and let them know how truly grateful we are for their business and partnership. Our customers include every market from corporations to local family businesses, like ourselves, and the event celebrates not only our customers, but our friends, their families, and local businesses in general,” shares David Scalen, Vice President.
In addition to family activities, the day also included the company’s annual trade show that featured over 50 leading commercial cleaning and food service suppliers including P&G Professional, Dart, Gojo, Betco, Fabri-Kal, Rubbermaid, and Metro Paper Industries to name a few. Customers were able to peruse the latest industry products and trends, talk with experts to customize solutions for their business needs, and received tips and samples to test in the field.
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Creating Exceptional Customer Service Experiences
"We have been delighted with the personal attention that Regional Distributors provides. As we launched our new business, Dave Scalen and the Regional team recommended the perfect products for our exact needs, were patient with us as we learned, and were flexible shifting our orders based on our changing business needs. Regional has been a fantastic partner to Real Food & Fitness and we look forward to many years working together!"
Anissa Buckley, President, Real Life Food and Fitness, Rochester, NY