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EMPLOYMENT

Regional Distributors, Inc. is always looking for enthusiastic and highly motivated individuals interested in being part of a positive and dynamic team dedicated to excellence. 

We invite open inquires from professionals who are interested in joining our team.


Click to view our current open positions:

•  Territory Account Manager - Sales
    (Rochester, Buffalo, Syracuse, or Albany area)


•  Class A/CDLA Route Truck Driver

•  Service Technician




To inquiry about employment or submit your resume, please email customer-service@regdist.com.




Open Position - Territory Account Manager - Sales (Rochester, Buffalo, Syracuse, or Albany area)

Job Type: Full-time

Work Days: Monday – Friday

Job Location: Rochester, Buffalo, Syracuse, or Albany, NY area

Rate: Salary (dependent on experience), plus commission and benefits package

How to Apply: Email your resume to vyox@regdist.com or fax to (585) 458-3314 

Job Summary

Regional Distributors, Inc. is one of the largest distributors of janitorial, food service, paper, and packaging products and equipment in the Western NY and Albany areas. We are looking for an experienced Territory Account Manager (Sales) to join our enthusiastic, service-orientated team. The ideal candidate will possess a proven track record selling products and recommending relevant solutions to current and prospective customers, enthusiastic energy providing customer support, and eagerness to support the company’s values, principles, and goals.

Primary Responsibilities

  • Ensure revenue growth by consistently working to improve customer experiences by listening and proactively analyzing their current and future needs and by providing exceptional customer support.

  • Strive to become a specialist, and not merely a generalist, by proactively researching and understanding customers’ key business drivers, observing their company’s operations, developing relationships with key stakeholders, selling relevant products to meet their specific goals, providing reliable back-up information, data, and materials, and nurturing relationships throughout the entire lifetime cycle, both offline and online.

  • Evaluate, recommend, describe, and demonstrate relevant and substitute products and solutions to maintain relationships and grow sales. Actively sell and support company’s products, provide product information (brochures, videos, samples, etc.), and answer questions in a timely manner.

  • Submit customer orders, maintain inventories, and provide timely customer support while in the field by utilizing company devices and technologies. Work to identify and resolve customer challenges and issues before they occur.

  • Develop and implement weekly sales plans that include a schedule of prearranged calls and visits to current and new customers and ensure all appropriate sales tool and materials are organized in advance.

  • Grow existing customer base by identifying prospective customers through on-site evaluations, customer referrals, internal lead reports, and online research.

  • Nurture and maintain customer relationships through scheduled and impromptu in-person visits, follow-up emails and phone calls.

  • Engage in problem solving by attentively listening to customers’ needs, proactively performing analysis, and interpreting purchase trends. Enlist and communicate with coworkers to ensure exceptional, timely service and that operations are performing at highly efficient levels.

  • Maintain knowledge of the company’s product offerings, operations, goals, communications outlets, and industry trends and business landscape.

  • Represent the company in the most professional of manners during all customer interactions and networking opportunities by upholding the company’s mission, core values & principles, and company culture of trust, honesty, respect, reliability, and attentiveness.

  • Maintain close contact with the Vice President regarding account activity, customer needs, prices, customer feedback, and product quality. 


Minimum Job Requirements

  • Bachelor's degree in business or related field and two years of sales or related experience is required.
  • Must have excellent verbal and written communication skills, strong organizational skills, and be highly self-motivated.
  • Must have a valid driver's license, acceptable motor vehicle record, and reliable transportation.
  • Knowledge or experience with the janitorial and/or food service industry is preferred, but not required.
  • Familiarity with operating desktop and laptop computers, mobile devices (smartphones and tablets), Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and ability to learn internal business systems is preferred.
  • Ability to exert up to 50 pounds of force occasionally and up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.

Equal Opportunity Employer

Regional Distributors, Inc. is an equal opportunity employer and embraces all persons regardless of age, ancestry, color, disability, national origin, race, religious creed, marital status, citizenship status, gender, sexual orientation, or veteran status to promote a workplace of diversity and inclusivity.





OPEN POSITION - CLASS A/CDLA ROUTE TRUCK DRIVER

Job Type: Full-time

Work Days: Monday – Friday

Job Location: Rochester, NY

Rate: Hourly (dependent on experience), plus full benefits

How to Apply: Send resumes to customer-service@regdist.com

JOB DESCRIPTION

Regional Distributors, Inc. is one of the largest distributors of cleaning, food service, paper, and packaging products and equipment in Western NY. We are looking for an experienced Route Truck Driver to join our enthusiastic, service-orientated team. The ideal candidate will possess experience operating and driving delivery trucks to transport merchandise, operating various transportation equipment, enthusiastic energy, and eagerness to support the company’s values, principles, and goals. Qualified candidates must possess a current driver’s license, CDLB, and clean driving record. Candidates with a Class A license are preferred.


PRIMARY RESPONSIBILITES & FUNCTIONS:

  • Drive and operate delivery truck, while following given route.
  • Transport merchandise using body, tools, work aides, machinery, or special devices to move, carry, guide, or place objects or materials.
  • Timely and accurate delivery of food service and restaurant supplies to local businesses via a given route (no over-the-road).
  • Operate various equipment including lifting apparatus, two-wheel dolly, hand truck, and forklift to push, pull, lift, stack, palletize, or move products.
  • Physically lift, move, carry, and place products on shelves, racks, etc.
  • Record transactions on customer receipts.
  • Record delivery information on delivery record and make daily entry into driver log and trip sheets.
  • Actively listen to, report, and resolve service and delivery complaints.
  • Maintain general knowledge of company’s product offerings, operations, goals, communications outlets, and customers’ product needs.
  • Collect and pickup empty containers and rejected or unsold products.
  • Maintain cleanliness of interior and exterior of cab and trailer for respectable presentation of vehicle.
  • Perform routine maintenance of two-wheeler.
  • Perform pre- and post-trip inspections of vehicle and products.


REQUIREMENTS:

  • Valid and current driver’s license and CDLB.
  • Candidates with a Class A license are preferred.
  • Clean driving record.
  • Strength Rating: H = Heavy Work. Ability to exert 50 to 100 lbs. of force occasionally, and/or 25 to 50 lbs. of force frequently, and/or 10 to 20 lbs. of force constantly to move objects. 

Equal Opportunity Employer

Regional Distributors, Inc. is an equal opportunity employer and embraces all persons regardless of age, ancestry, color, disability, national origin, race, religious creed, marital status, citizenship status, gender, sexual orientation, or veteran status to promote a workplace of diversity and inclusivity.





OPEN POSITION - SERVICE TECHNICIAN 

Job Type:
Full-time

Work Days:
Monday – Friday


Job Location:
Rochester, NY



Rate: Salary (dependent on experience), plus full benefits

 package

How to Apply: Send resumes to customer-service@regdist.com



JOB DESCRIPTION:

Regional Distributors, Inc. is one of the largest distributors of cleaning, food service, paper, and packaging products and equipment in Western NY. We are looking for a customer-oriented field Service Technician responsible for installing, maintaining, and servicing commercial warewashing machines and chemical dispensing equipment to our restaurant, hotel, educational, and institutional customers. The primary goal of the Service Technician is to ensure professional and timely service, maintain Regional's high level of service standards, and create exceptional customer service experiences.


PRIMARY RESPONSIBILITIES AND SERVICES:

  • Regular preventative maintenance on commercial dish machines from a variety of manufacturers.
  • Installation of dish machines, dilution control, and chemical dispensing systems.
  • Provide recommendations to customer on proper equipment and chemical usage.
  • Diagnostic and repair services on commercial dish machines and equipment from a variety of manufacturers.
  • Identify replacement parts needed.
  • Communicate with Service Coordinator regarding necessary parts to be ordered and repairs needed, including estimate of labor involved.
  • Follow instructions of Service Coordinator in scheduling and dispatching service calls and installations.
  • Installation of commercial dispensers (towel, tissue, hand soap, etc.) on an as-needed basis. 
  • Possess mechanical aptitude and reasoning ability.
  • Strong troubleshooting and technical problem-solving skills.
  • Strong relationship management skills and the understanding of customer needs and expectations.
  • Excellent communication, planning, and organizational skills.
  • Maintain a highly professional appearance and demeanor.
  • Flexibility to adapt and adjust your schedule on a daily basis; ability to prioritize.
  • Ability to work independently and as part of a team.
  • Willingness to share in a rotating on-call schedule with 2-3 other technicians, in order to cover emergency calls after hours and on weekends.

REQUIRED QUALIFICATIONS:

  • 3+ years relevant industry experience.
  • Ability to lift and/or carry up to 75 pounds, as well as frequently kneel, bend, squat, push, pull, and reach above and below the waist.
  • Valid and clean driver’s license and DMV record.

PREFERRED QUALIFICATIONS: 

  • 4-year college degree.
  • Plumbing and/or electrical experience.
  • Experience interacting directly with customers.
  • Experience repairing and servicing vacuums and other floor machines. 

Equal Opportunity Employer

Regional Distributors, Inc. is an equal opportunity employer and embraces all persons regardless of age, ancestry, color, disability, national origin, race, religious creed, marital status, citizenship status, gender, sexual orientation, or veteran status to promote a workplace of diversity and inclusivity.