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Service Beyond Expectations

Regional Distributors Inc., a Division of Imperial Dade, is the leading distributor of foodservice packaging, warewashing, facilities maintenance, laundry, frozen dessert, and environmentally conscious supplies and equipment in Western and Central NY. As a family-operated, Rochester Top 100 and Rochester Top Workplace, our company culture is centered around working exceptionally hard in service of each other and our customers. We are a trusted partner known for delivering proven industry expertise and service beyond expectations to impact our customers by optimizing operations, improving outcomes, and elevating satisfaction.

From the time our first trucks rolled out in 1994, we have embraced the latest technologies and distribution systems that have allowed us to grow flawlessly while providing our customers the most efficient, reliable, and expedited service. Our innovative and enthusiastic drive to provide quality products, effective solutions, and exceptional customer service has made us a trusted, value-added partner the areas most well-known businesses. Some of our valued customers  include Dinosaur Bar-B-Que, Rochester Institute of Technology, Oak Hill Country Club, SUNY Brockport, Paychex, and numerous other hospitality, healthcare, education, grocery, and foodservice businesses throughout Western and Central NY.

The Solutions You Need. The Service You Deserve.

As a division of Imperial Dade, we deliver not only a diverse variety of proven products from leading suppliers, we create exceptional customer service experiences by demonstrating our core principles and values in everything we do. We partner with our customers to optimize operations by focusing our cumulative knowledge to create customized supply chain solutions, training and sustainability programs, and efficient assest management by utilizing the latest technology.

Our team of experts are trusted for providing valuable in-depth assessments and recommending efficient solutions that reduce costs, labor, and resources. Our dedication to our customers' success also extends to customized one-on-one product and equipment training, expert preventative maintenance services, industry insights, and attentive and flexible accessibility to support each of our customer's unique business needs.

Regional Distributors is a proud member-owner of Network Services Company that leverages $25 billion in revenue with 250,000+ customer locations and 1,100+ distribution facilities in 50+ countries. Regional Distributors, our NETWORK partners and our established partnerships with numerous GPOs, including Premier, leverage our collective purchasing power to bring our customers competitive pricing for a wide range of food service, janitorial and supply chain programs.